At Saleswaves, we work with different organizations on their Digital Transformation Journey including Artificial Intelligence.
As a Microsoft Authorized Reseller, we specialize in delivering Business Intelligence Dashboards with Microsoft Power BI, Data Analytics Platform with Microsoft Fabric, ERP & CRM & more with Microsoft Dynamics 365, and other integrated applications with Microsoft Power Platform, Microsoft SharePoint, and Microsoft Copilot (AI).
Our wide expertise covers both Technology and Strategy in many areas.
Beyond technology, we provide Consulting and Advisory Services across AI, IT, Sales, and Business Management. From Branding Strategies and Feasibility Studies to Sales Operations, Account Planning, and Customer-Focused Selling.
We design processes that are measurable with different frameworks like Lean Management, Problem Solving, and Net Promoter Score (NPS).
Microsoft Fabric is a Data and Analytics Platform that connects data engineering, data science, real-time analytics, and business intelligence in one system. It gives different organizations the option to centralize their data and unlock actionable insights with the power of AI.
Microsoft Power BI is a business intelligence tool by Microsoft that transforms raw data into interactive dashboards and reports. It helps decision-makers to visualize trends, track performance, and make data-driven decisions.
Microsoft Copilot is an AI Tool by Microsoft.
It integrates with Microsoft/Office 365, Microsoft Dynamics 365 and more.
It also gives you the option to build specific task related AI Agents using Microsoft Copilot Studio.
Microsoft Dynamics 365 is a collection of different applications that combines various CRM and ERP functionalities into a single platform.
It also integrates with Microsoft Copilot and Microsoft Power Platform and more.
Microsoft Power Platform is a collection of low-code development tools that includes:
Microsoft SharePoint is a collaboration and document management platform that give you the option to organize, share, and access information securely.
It streamlines different business workflows & communication, including building many intranets and portals.
Customer Relationship Management (CRM) is a system that is usually used by many organizations to manage the following:
Sales Management & Operations as one might say, is usually designed to drive operational processes in sales management and accelerate business performance through specific program management tools along with some analytical techniques.
Many Organizations gather DATA from different sources. One source being the Sales Team.
This DATA is usually analysed, and specific action items might be reached. Some action Items might be referred to as LEADS.
These LEADS usually are given to the Sales Teams to be consumed. By consumption we mean converting them into OPPORTUNITIES.
Account Planning, as one might say, is the process of building and updating specific information and strategies about specific Accounts (Clients/Customers) and Competitors to plan to win business and sustain the business relationship with these specific accounts.
Account Planning is usually done in a joint format. i.e. with the Customer sign off.
Customer Focus Selling as one might say, is the process of working with the customer to visualize and realize specific needs (that are applicable) from their (the customer’s) perspective in order to reach an expected agreed upon outcome(s) to complete the sale.
There are various tools and techniques for Customer Focus Selling.
Net Promoter Score as one might say, is a tool that is used to scale the willingness of a set of customers to promote a company’s product(s) or service(s).
Lean Management as one might say, is a process/method of continuously changing and updating specific work processes (sometimes by removing or adding certain tasks/processes) with the aim to reach the same applicable target at the end with less time and less resources.
Problem Solving as one might say is a process of detailed methods and tools to tackle specific business problems and plan to reach potential countermeasure(s).
Business Consultation & Feasibility Study services guide different organizations in making informed decisions by analysing various markets, operations, and financial viability.
They provide specific strategies, risk assessments, and actionable roadmaps.